Cancellation Policy

For Paid & Unpaid Customers
  • If you wish to cancel your membership with BNR one may do the same, by logging in to the BNR account → Settings → Deactivate My Account
    • While one deactivates the account, one is expected to list the reason for Deactivation of the Account.
    • Following which a call from our Relationship Manager will be placed to know the reason and if there are any grievances.
    • Any Grievances will be tried to be resolved by all means from BNR
  • No Refund will be issued on any circumstance
  • If BNR comes to know of any vulgar or disgusting or filthy language expressed to a client the guilty member may be charged for offensive approach and theft/misuse of BNR profile, such clients will immediately be terminated from our database.
  • If one speaks in an Offensive manner or in a degrading manner or using impolite/dis-respective language to BNR Staff
NO REFUND POLICY
BellsNRings Matrimony is a No Refund Company
Initial Screening & Commitment:
  • Expectation taken from the customer
  • Based on Expectation and AVAILABILITY OF PROFILES ONLY payments are taken
  • Therefore, any reason stating that there are no profiles or no proper profiles offered for our expectations will NOT be encouraged
  • We don’t promise to fix marriages for anyone, we serve as a platform to provide many matches that may suit ones expectations
  • If one has paid for an Elite Package and is in the service period, and wants to move to General Package for whatever reason, the same will NOT be encouraged and NO refund will be provided in part or full for the same.
    • Despite the Refund Policy if one wishes to move from Elite to General, it will be authorized only based on the sole interest of the client
  • If one is taking a short break from Alliance Seeking - after Payment, your account will be SUSPENDED for the requested time and then will be RENEWED on your Request.
    • NO Refund will be issued in the above case.
  • Payment refund for Settled Contact Numbers in the Website and Personal Service will NOT be encouraged. REPLACEMENT of Settled Profiles will be given on request.
    • BNR is not aware of the members getting married unless the members inform the same to us. Therefore BNR will NOT take responsibility for members who are married and are active in the website.
    • When an intimation from the Married Client itself or from another relative of the married client or from any active member who knows the client, is given, we will remove the Profile of the Settled Member within 24 hours from the time of intimation
  • If one does not get PROPER RESPONSE OR INTEREST from other members, it is due to the following:
    • Poor information given in the profile
    • No proper photo
    • Album pictures not added
    • The profile may not suit their expectations

      (the list is not exhaustive)

    • In any of the above case, one will not receive proper responses or interest
    • BNR cannot take responsibility for poor responses for a profile
    • However if intimated the right initiation and support can be done

    But in all such instances, refund WILL NOT be given

  • You will not request money, or any other form of financial assistance, from any member that you meet on this site – any attempt to do so may result in your details being shared with legal teams, lawyers, the Police or any other Government or legal bodies for the purpose of an investigation